Talk to a friendly human! Not a robot auto-attendant. Call us. Email us. Text us. Book our calendar directly. We make it easy to get needed support!
We are technology experts and we are big on efficiency. Our goal is to make the part of life that is in front of a computer as happy and productive as possible. Also, we consider patience and kindness to be necessary skills in tech support.
Cybersecurity is complex. The tnd.biz cybersecurity playbook is not. Let us guide you so you can follow our guidelines and avoid being next year's statistic on cyber-crime.
Drawing from our extensive research and years of experience, we’ve identified
the four key elements our clients value most in IT support.
These elements form the foundation of our support model.
There will always be computer problems and we'll always be there to assist. But the single most important thing your IT provider can do for you is keep you safe online. It's a jungle out there and small business is low-hanging fruit. We partner with cybersecurity experts Ethix IT Security to develop a custom cybersecurity playbook for your business. You can rest assured you are safe.
It is crucial that your staff get IT help when they need it. Our model allows us to provide immediate response to issues.
Issues can be submitted by phone, email, text or booking a tech's calendar directly. In any event, our team is super-responsive to your support needs.
Downtime and nagging issues cost money. Proactive IT support can prevent problems before they escalate. This approach allows businesses to focus on growth and operations rather than dealing with IT catastrophes.
We have a deep pool of qualified IT professionals at your disposal. You can rely on expert advise and efficient problem solving to keep your business running smoothly.
At tnd.biz our unique model saves you money and offers the best possible service. How so?
At TND, all of our techs are dedicated contractors. That means that you are much more than ‘just another customer’. You are their client. No one provides better service than the owner of a business. No one is more vested in creating very happy clients. Each TND tech is an experienced IT consultant and technician. Friendly and responsive service is our standard.
In a traditional IT support company the techs are paid a little and most profit goes to the owners. Not so with TND. The lion’s share of billings go to the tech. A share goes to support the admin provided by Tech Next Door. This means that our pricing is significantly less than many IT shops. With our brilliant model, the techs make better money and the client saves money. It is a win-win!
When you partner with TND, you are supporting technicians that might otherwise be employees at larger IT firms. You empower them to create a lifestyle that allows more flexibility and freedom and to create a positive work/life balance that we all need these days. Thank you for supporting this hard-working and motivated team!
We are there for your day-to-day IT support needs. We pride ourselves on offering flexible plans depending on your needs.
Our easy to follow cybersecurity playbook will provide peace-of-mind as you navigate the sometimes treacherous waters of the Internet.
Proactively cover your technology with a monthly plan.
Follow proven best practices and don’t be caught off guard by data breach, ransomware, hardware failure or natural disasters.
Expert administration and secure configuration. Migrations and consultations.
Technology upgrades, new installs, migrations, VoIP projects and more. Our PMP certified techs can get you there on time and on budget.
We offer a free video consultation.
